We have 9 guarantees, and every single one is in writing.

In the contracting and construction business, it’s all too common to agree on a price, only to be pressured into a “change order” that increases the price right before or during the installation. We promise, unless an exception is noted in writing on the agreement, there will be no change orders or add-ons to the project we agreed upon. The price we quote is the price you pay.

We recognize that not every manufactured piece of heating and cooling equipment is 100% perfect, 100% of the time. It’s rare to have significant issues with the high-quality systems we install, but just in case, we offer a “No Lemons” guarantee. If you’ve ever been stuck with a “lemon” product before, you’ll truly appreciate this! If your compressor in your air conditioner fails twice in the first five years, we will install a complete and new outside unit. If the heat exchanger in your furnace fails in the first 10 years, we will install a new furnace.

We guarantee that the system we install will heat or cool your home as well as we have stated. If the temperature range we promise is not achieved, we will replace the system at no charge.

We want you to have 100% peace-of-mind that you are getting the best price on a high-quality heating and cooling system installed by top industry technicians. Anyone can make something cheaper by cutting corners and pricing it for less. So, it’s important to know what is and what is not included in any h eating and cooling system you choose for your home. Our price guarantee is our promise to you that you cannot find a comparable installation, including our “100% Buy Back Guarantee” and all other written Bell Brothers warranties, for less money…or we’ll pay you a $50.00 bonus over the difference. All we ask is that it be a published “apples-to-apples” comparison.

We agree to accept personal responsibility for your 100% complete satisfaction with the operation of the equipment provided by us. Within the first year of a new equipment installation if you are not 100% happy with your purchase, we will do whatever it takes to make it right…including removing the equipment and refunding your money. If you’re not happy, we’re not happy. It’s that simple. No surprises. No regrets. Guaranteed.

Unlike most companies, we are a service company. We have a staff of qualified service technicians that are there to serve you in the unlikely event of your system having a problem. We commit to having your system up and running within 24 hours of our arrival or we will put you up in the local Embassy Suites, or equivalent accommodations, for the night at no charge.